Privacy Policy
weMail Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit, subscribe, register or make a purchase from https://getwemail.io, ‘Site’.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
– “Google Analytics”, “events” and “pixels” that records traffic-related information and how you interact with the site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal email, bank details), email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We mainly use the Order Information for invoicing purposes.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above.
For example, we use WooCommerce to power our online store–you can read more about how WooCommerce uses your Personal Information here: https://woocommerce.com/terms-conditions/.
We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at – http://optout.aboutads.info/
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
SECURITY
› Is your data safe? How secure, reliable and confidential my data with weMail?
weMail takes user data seriously, our teams take precautions to never ever to compromise with your data. webMail proactively takes strong measures to ensure your data integrity from unauthorized access. Except – name, email, website address, and API Key, weMail doesn’t store any information about users.
We are committed to protecting your privacy. If you have any questions regarding any part of this or want to know more about how we take care of your privacy. Feel free to reach out to us by filling out this form – https://getwemail.io/contact/
› Where is your personal data stored?
Data is stored on the weMail server. Currently, the weMail servers are physically hosted in Frankfurt, Germany.
› Is your data backed properly? What happens in case of emergency?
Your data is hosted on protected and secured servers. Daily backup and weekly backups are maintained periodically.
The full data is hosted on highly secured servers. Data is backed up daily and written to multiple disks instantly. We can perform a full backup recovery in case of an unforeseen event and system-wide emergency.
› Are our emails lost in case of issues with weMail servers??
No, as we maintain periodic backups, your emails, and all the user information are safe. And in case of our server issues, we can usually resort backups and have a fully functional data in no time.
› What ways weMail will use my account data?
weMail will only store your account data for product updates and periodical promotional emails.
Your contact lists and personal data are confidential. weMail doesn’t need to share it with any third party services and we never will
›› How does weMail protect my personal data?
Your data protection is our top priority. For more information please take a look at our privacy policy page – https://getwemail.io/privacy-policy/ and terms of service page – https://getwemail.io/terms-of-service/ to understand on how we manage, process and store your submitted data.
›› Is weMail GDPR compliant?
Currently, no. But, we have plans to be GDPR compliant soon.
›› How can weMail ensure that my data is safe and secure and can be deleted from their server?
Send us an email for deleting your account and we will happily comply. We’re just an email away.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected] or by mail using the details provided below:
160 Robinson Road #14-04 Singapore Business Federation Centre, SINGAPORE 068914
