In the world of WordPress sites, effectively presenting your products or services to your audience is crucial. And guess what? A top-tier documentation or knowledge base plugin can work wonders!

🔥weDocs redefined – the all-new, feature-packed weDocs 2.0!

Exciting news: this latest version is a game-changer, making your documentation journey a breeze and hassle-free. With weDocs, you hold the power to seamlessly craft, organize, and manage your documentation, incorporating an AI assistant widget and more to elevate your users’ experiences across your site.

Let’s explore the wonders of weDocs and how it simplifies the creation of your WordPress knowledge base!

weDocs: An amazing solution to your knowledge base management

Documentation plugin for WordPress

weDocs is a specialized plugin designed exclusively for WordPress, aimed at seamlessly creating and managing documentation within the WordPress environment. It’s all about providing simplicity and adaptability for users.

This plugin streamlines the process of crafting user-friendly and compelling documentation that appeals to your audience. It’s remarkably intuitive and significantly eases the task of compiling valuable information.

Beyond its user-friendly nature, weDocs offers a diverse range of options to customize the appearance of your documentation. This extensive flexibility empowers you to construct remarkable knowledge bases that leave a lasting impression on your site visitors.

Let’s now explore the fundamental features that set weDocs apart and enhance the documentation experience.

  1. Create and organize WordPress documentation effortlessly
  2. User-friendly drag-and-drop feature to sort and organize your WordPress documents
  3. Powerful search functionality for instant access to relevant information
  4. Multilingual support with the Weglot plugin
  5. Customizable themes and templates to match your branding
  6. 3-level nested documentation for better organization
  7. SEO optimization for improved visibility
  8. Easy permission management for internal and external knowledge bases
  9. Easy migration from BetterDocs to weDocs without any hassle
  10. weDocs ChatGPT AI Chatbot-powered Assistant Widget for automated support
  11. Floating contact form for accessible communication with users

weDocs to weDocs 2.0💥: What’s new?

Formerly, weDocs only provided some basic functions in the free version. For example, adding documentation, creating sections and articles, basic permission management, etc.

Now, in its latest version, weDocs 2.0 has undergone a notable transformation, introducing an entirely reimagined set of both free and pro features. This significant update brings a multitude of innovative tools and capabilities aimed at elevating and enhancing your documentation experience.

Below, explore the comprehensive breakdown highlighting the diverse features included in both the free and pro versions of the latest weDocs release:

Free features of weDocs

  • User-friendly interface: weDocs has an intuitive and user-friendly interface to let you create and manage your knowledge base, even if you’re not tech-savvy.
  • Easy documentation creation and organization: Create and organize documentation with ease using the weDocs WordPress plugin. Its user-friendly drag-and-drop feature allows you to sort and organize documents without any hassle.
  • Powerful search option: weDocs provides powerful search functionality for instant access to relevant information. Users can easily search for the required document using the search bar on the website.
  • Compatible with WordPress language plugins: weDocs supports multilingual documentation using the Weglot plugin. You can create documentation in multiple languages to cater to a diverse audience. It supports almost 100+ different languages.
  • SEO Optimization: weDocs is optimized for search engines to ensure better visibility and reach. Users can easily find the documentation using search engines, improving the overall SERP result.
  • Create unlimited sections and articles: Effortlessly categorize your documentation into sections and articles, ensuring your users can swiftly locate the answers they seek.

Enhancements that we have added in weDocs 2.0

  • Permission management: Effortlessly manage who can access your WordPress documentation and knowledge base using weDocs. You can control both internal and external access, ensuring that the right people have the right levels of access.
  • Nested documentation structure: Organize your documents effectively with a three-level nested documentation structure. This system simplifies navigation, making it a breeze for users to find the information they need within the documents.
  • Responsive design: weDocs guarantees that your knowledge base looks fantastic and operates smoothly on all screen sizes. It’s designed to provide a consistent and satisfying experience across different devices.
  • Instant search with assistant widget: Help users find solutions quickly with our powerful search feature. The assistant widget promptly delivers relevant articles based on their queries, making information retrieval fast and efficient.
  • Pre-built layouts and styles: Personalize the appearance of your knowledge base to match your website’s identity using pre-built themes and styling options.
  • Floating contact form: Implement a floating contact form within weDocs to offer users an easy way to contact you without leaving the documentation. Users can reach out via email conveniently.
  • AI-assisted chatbot with ChatGPT: weDocs has an AI bot running on ChatGPT that can comprehend user queries and provide answers based on the information in your knowledge base. This bot learns from different contexts and user inquiries, providing accurate and context-aware assistance.

weDocs for WordPress: Packed with features, new enhancements, AI chat, what’s more?

Team weDocs worked hard to bring something special and unique this time. Apart from the features we talked about above, we want to shed light on some important super-features below.

Let’s check out them below:

01. Role-based permission management

Permission management feature of Documentation plugin for WordPress

Role-based permission management in weDocs is a feature that grants you the authority to control who can access and modify your documentation. It ensures that individuals have appropriate levels of control, safeguarding their documents and making them visible only to those authorized to view them.

Users can be assigned roles such as admin, editor, author, or viewer, or you can create custom roles according to specific needs. Additionally, you can lock articles to prevent unauthorized modifications and foster secure collaboration.

This feature allows different groups to focus on specific tasks, streamlining work processes. Ultimately, it upholds accuracy and security, ensuring the protection of your documentation.

What you can do:

  • Assign roles for user access
  • Customize roles for specific permissions
  • Lock articles to prevent unauthorized edits
  • Facilitate secure collaboration among teams
  • Streamline workflows for focused tasks
  • Enhance documentation accuracy and security

02. Assistant widget to reduce support pressure

Get help from the assistant widget of WordPress documentation plugin

Assistant widgets in weDocs are essential tools that revolutionize the way your documentation is presented and interacted with. 

They offer enhanced visual appeal through interactive elements, automated content highlights, personalized exploration choices, seamless communication tools, and the ability to match the widget’s appearance with your brand. 

These widgets provide an engaging and efficient user experience, enhancing interaction with your documentation.

What you can do:

  • Engage users with visually captivating documentation
  • Enhance content discovery with highlighted articles
  • Tailor the user journey for effective navigation
  • Foster interaction within the documentation environment
  • Maintain brand consistency through design customization

03. Auto and manual content management

Auto or manual content selection to display frontend

In weDocs, the auto-management feature displays significant articles based on user behavior and popularity. Simultaneously, manual content management lets you personalize the Explore tab, creating tailored experiences.

This balanced system combines automatic article highlights and individually chosen content by the admin, ensuring a smooth and effective journey through the documentation.

What you can do:

  • Enhanced user engagement
  • Tailored content discovery
  • Promotes important updates
  • Streamlined user experience
  • Efficient content curation

04. Customizable document and messaging tab

Floating contact form customization option

Using weDocs, you can customize the appearance of your documentation. It also provides messaging features to adjust communication methods within your documentation environment.

What you can do:

  • Design the tab to match the brand identity
  • Choose visibility per page requirement
  • Access pre-built designs for quick modification
  • Personalize messaging for professional communication
  • Enhance the user experience with tailored messages

05. Custom and pre-built design templates

Custom and pre-built design templates

Custom and pre-built widgets in weDocs are tools that offer a variety of design options for creating visually appealing and user-friendly documentation. 

These widgets allow users to customize the design elements to reflect their brand identity while ensuring a consistent appearance across their website. The pre-built widgets provide ready-made design templates that promote brand consistency, offer efficient design solutions, and save time during customization. 

Overall, these widgets contribute to professionally crafted aesthetics that enhance the visual appeal of the documentation, streamlining the design process and significantly improving the user experience.

What you can do:

  • Ensure cohesive widget appearance
  • Enhance brand recognition and trust
  • Quick customization with pre-built designs
  • Elevate aesthetics with professional design templates

06. Migration feature

Easy migration feature to migrate content from BetterDocs to weDocs

The migration feature in weDocs is like a smooth-moving truck for your data from BetterDocs. It helps you shift your documentation hassle-free, making it easy to manage once you’ve switched over to weDocs. It’s like moving homes without the headache—everything gets where it needs to be with no stress.

What you can do:

  • Smooth data transfer from BetterDocs to weDocs
  • Enhanced documentation organization
  • A centralized platform for all documentation
  • Improved functionality and compatibility
  • Ongoing support and updates
  • Simplified content management with an intuitive interface

The basic installation process of the documentation plugin for WordPress – weDocs

Like all other WordPress plugins, the installation process for weDocs is also the same. Either you can download and activate it from your WordPress backend or you can directly download it from the WordPress repository

Search results for weDocs

After that, upload the plugin files to the WordPress/Add New Plugin/Upload Plugin directory. 

Upload a plugin on WordPress

On the other hand, you can directly do it by installing the plugin directly through the WordPress backend.

Choose weDocs from the search results

After that, just activate the weDocs plugin. It seems that the button is not showing, as we have already installed and activated it.

Next, start creating documentation for your WordPress products and configure the settings according to your needs.

Go to weDocs> Docs> New doc and add your Doc title

Create a doc

Here’s an overview after adding sections and articles under the main documentation.

Organize the doc

For detailed documentation and support resources, please check out weDocs documentation here. If you have any questions or need assistance, you can also reach out to our support team through the website.

Reasons to use a documentation plugin for your product knowledgebase

Knowledge-based plugins serve as helpful assets for online businesses, offering diverse benefits that streamline customer support, enhance engagement, build credibility, save resources, and elevate user experiences. They optimize support functions, foster engagement, build trust through informative content, reduce support workloads, and improve overall user satisfaction.

  • Reduces support inquiries by empowering users to find answers independently.
  • Well-structured content fosters meaningful interaction between users and brands.
  • Provides informative content, building credibility and trust among users.
  • Minimizes support workloads, allowing for more efficient allocation of resources.
  • Offers self-help resources, leading to higher satisfaction and quicker issue resolution

In the realm of online businesses, knowledge base plugins play a pivotal role, providing a multifaceted approach to ensuring long-term success. Through their ability to optimize support, enhance engagement, build credibility, save resources, and improve user experiences, these plugins remain integral to the growth and development of businesses in the digital landscape.

Curious about the new weDocs?

If you’re looking for an efficient and user-friendly WordPress documentation tool, weDocs is the perfect choice. This user-friendly WordPress documentation tool not only simplifies the process but also ensures you find the information you seek without the hassle of endless searching.

With weDocs, documentation is no longer a headache—it’s a breeze! It’s designed to make documentation easy and enjoyable for everyone involved. Say goodbye to frustration and hello to seamless exploration!