Facing trouble with activating your plugin or API not connecting to your site?
There are steps you can do to help us identify the error and provide a faster solution for you.
Here is how to find it on most modern browsers.
Apple Safari
Google Chrome
Microsoft Edge
Microsoft Internet Explorer
Mozilla Firefox
Apple Safari:
Before you can access the developer console in Safari, you first need to enable the Developer Menu. To do that, go into Safari’s preferences (Safari Menu > Preferences) and select the Advanced Tab.
![](https://getwemail.io/app/uploads/2020/07/safari_preferences.png)
Once that menu is enabled, you will find the developer console by clicking on Develop > Show Javascript Console. You can also use the shortcut Option + ⌘ + C.
![](https://getwemail.io/app/uploads/2020/07/safari_dev_01.png)
The console will either open up within your existing Safari window or in a new window. It will automatically select the Console tab.
![](https://getwemail.io/app/uploads/2020/07/safari_dev_02.png)
Google Chrome:
To open the developer console in Google Chrome, open the Chrome Menu in the upper-right-hand corner of the browser window and select More Tools > Developer Tools. You can also use the shortcut Option + ⌘ + J (on macOS), or Shift + CTRL + J (on Windows/Linux).
![](https://getwemail.io/app/uploads/2020/07/chrome_dev_01.png)
The console will either open up within your existing Chrome window, or in a new window. You may have to select the Console tab.
![](https://getwemail.io/app/uploads/2020/07/chrome_dev_02.png)
Microsoft Edge:
To open the developer console in Microsoft Edge, open the Edge Menu in the upper-right-hand corner of the browser window and select F12 Developer Tools. You can also press F12 to open it.
![](https://getwemail.io/app/uploads/2020/07/edge_dev_01.png)
The console will either open up within your existing Edge window, or in a new window. You may have to select the Console tab.
![](https://getwemail.io/app/uploads/2020/07/edge_dev_02.png)
Microsoft Internet Explorer:
To open the developer console in Internet Explorer, click on the Gear Menu in the upper-right-hand corner of the browser window and select F12 Developer Tools. You can also press F12 to open it.
![](https://getwemail.io/app/uploads/2020/07/ie_dev_01.png)
The console will either open up within your existing Internet Explorer window, or in a new window. You may have to select the Console tab.
![](https://getwemail.io/app/uploads/2020/07/ie_dev_02-1024x429.png)
Mozilla Firefox:
To open the developer console in Firefox, click on the Firefox Menu in the upper-right-hand corner of the browser and select Web Developer > Browser Console. You can also use the shortcut Shift + ⌘ + J (on macOS) or Shift + CTRL + J (on Windows/Linux).
![](https://getwemail.io/app/uploads/2020/07/firefox_dev_01.png)
The Browser console will open in a new window.
![](https://getwemail.io/app/uploads/2020/07/firefox_dev_02.png)